Very disappointing
Most disappointing. Support service is not all that of good use plus facts gave me the wrong pointers in the a critical area. Extremely terrible overall understanding/disclosure in connection with all of our car finance. We’re going to not playing with Golden1 to have something later on. There are numerous other options out there with similar services most useful (and you will specific) customer support.
My personal car loan is decided becoming paid in full which times to your . My personal harmony try below my payment. Not only can the typical full number end up being taken and you may applied towards the smaller-than just equilibrium, however, In addition could not eliminate coming payments versus starting a lender department and you will canceling the newest repayments. Up on going into the part, I was exposed to a quicker-than-competent financial employee. That it staff had no tip simple tips to fill in the brand new cancelation document if in case to really make the file effective. She requested Me personally! This is maybe not a soothing experience and i was closure all golden You to profile whenever my car name are gotten.
Hello Sonya, we be sorry for to know your taking on this dilemma out of their car finance commission. We should speak about an answer with you and permit you to receive touching our user advocates team here:
Fantastic step one customer care
Practically entitled bc my personal card is refused and you will not one person explained you to my cards are denied or Closed my personal membership is finalized because of an excellent forty$- commission i’d to settle which was great yet still precisely what the f–k? Not one person told me shi as soon as i called it old man with the phone had been impolite and pathetic i did not such as for example his adittude that section the guy was not beneficial after all. The newest even worse concerned tough the guy lied and you may said i will opened reopen my personal account but once i ask in order to reclarify therefore i renders sure it’s still the right facts that i need.. and i can always have the assist which i Need he desires say oh no you simply cannot reopen ur Idaho payday loans financial u have to go when you look at the while having a special credit Fantastic step one delight advance CS!
I can’t understand why individuals manage…
I am unable to understand this someone create prefer to bank right here until its very easier. The newest incompetency number of a few of their workers was good, which Fantastic You to definitely will not have a look concerned with. I can not suggest it bank.
Has just got an auto loan via Golden…
Recently got a car loan thru Wonderful One. However You will find not managed to relationship to my Fidelity profile to produce a payment. Named Fidelity who explained the new navigation amount has been refuted. Called Fantastic That no you to definitely around generally seems to know anything about how exactly ETF work. After that attempted the reverse and connect out-of G1 to Fidelity. Was able to examine the link through take to places – but once I attempt to import loans it offers a mistake. They really don’t want me to manage to create a commission! Never ever had this matter speaing frankly about Patelco for my personal almost every other car mortgage. My personal most significant grievance is the shortage of service, degree in the G1 end.
Refused to own debt consolidation loan
Rejected getting debt consolidating financing, after 10+many years , credit score good, earnings so you’re able to loans racial great, usually do not bank having wonderful step one, loyalty function nothing to them.
Crappy tech, a beneficial customer care
The website & apps commonly the new friendliest to use, but at any time I’ve had a challenge, these include very responsive. Complete, it’s the best financial institutions/credit unions around.